Reference

Terms That Govern How Your eac365 Account Works

These terms set out what you agree to when you open and use your eac365 account — covering deposits through bKash, Nagad, and Rocket, how your wallet balance is handled, and what we expect from you in return.

Account eligibility applies by regionbKash, Nagad, Rocket wallet rules includedApplies to all lobby activityUpdated terms take effect on publication
eac365 Terms That Govern How Your eac365 Account Works
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you believe something has been applied incorrectly to your account, reach us directly. We handle term-related queries through live chat, email, and our support line — all staffed for Bangladesh accounts. Quote your account ID when you write so we can pull your transaction and wallet history without delay.

Live Chat Open the chat widget from any lobby page. Quote your account ID and the specific clause or transaction you want reviewed — we will respond directly.
Email Support Write to our support address with your account details and the terms question. We reply to policy queries within the response window shown on the contact page.
Help Centre The help centre has a dedicated section for account and policy queries. Search the clause topic or browse the terms category to find documented answers fast.
HOW WE APPLY THIS POLICY

Account Security and How We Handle Your Data

Your account data, wallet history, and transaction records are held securely and used only for the purposes described in these terms and our privacy notice. We do not share your bKash, Nagad, or Rocket payment details with third parties outside of what is needed to process your transaction. Account security relies on your keeping your login credentials private — any activity through your account is treated as authorised by you until you report otherwise.

Wallet Data Handling

Payment details entered for bKash, Nagad, or Rocket deposits are used only to process that transaction. We do not store full wallet credentials beyond what verification requires.

Account Access Control

Your account login and OTP are yours to protect. Report any unauthorised access to support immediately — we will freeze the account and review the transaction log.

Terms Change Notification

When we update these terms, the revised version goes live on this page. We may also send a notification to your registered contact — check it before your next session.

Policy Contact

For formal requests about how your data is used or retained under these terms, contact support in writing with your account ID. We will respond within the timeframe stated in our privacy notice.

Common Questions About Your eac365 Terms

Here are the questions we get most often about how these terms apply to your account — covering wallet rules, eligibility, and what happens when terms change.

Yes. Every deposit you make through bKash, Nagad, or Rocket falls under the wallet transaction section of these terms. The amounts, verification steps, and any limits shown in your account all apply.

Access depends on your local law and the regions we currently serve. It is your responsibility to confirm that using this platform is permitted under the laws of your location before opening or using an account.

The updated terms take effect as soon as they are published on this page. If you continue to use your account after an update, you are accepting the revised version. We may also send you a notification to your registered contact.

Reach us via live chat or email with your account ID and the specific term in question. We will review the relevant transaction or wallet record and respond through the same channel.

Withdrawals to Rocket, bKash, or Nagad follow the withdrawal rules within these terms. Verification of your wallet ownership is required before your first withdrawal to each payment method.

Retention periods are set out in our privacy notice, which forms part of these terms. For formal data requests, contact support in writing with your account ID and we will respond as stated there.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.